IGK Permanent Color Kit

was the product tampered with?
I’ve been consistently using the same shade of IGK hair color for years, but my recent experience with a new package was quite disappointing. The developer was packaged in a bag, and unfortunately, the product leaked out into it. I wondered if the manufacturer changed their packaging. Despite finding this unusual, I decided to proceed with the application. Regrettably, that turned out to be a mistake.In an attempt to salvage the leaked developer, I followed the instructions to mix the color and developer together and applied it to my hair. Around 20 minutes into the processing time, I checked the color, only to discover it had taken on a strange dark orangy-green hue. Undeterred, I continued processing for the recommended 40 minutes.Upon rinsing the color out, I noticed that my hair was darker than usual, but that was something I could live with, assuming it would correct itself in the next touch-up in a few weeks. However, after washing and styling, I observed that my hair appeared fried, with excessive hair loss. Strands were falling out in alarming quantities, and I’ve even developed a couple of bald spots at my hairline.Initially, I attributed the hair loss to the changing seasons here in Arizona, but after several weeks, considering the worsening condition of my hair, I am genuinely concerned about the contents of the developer bottle. My hair has become extremely dry, frizzy, and laden with split ends, making it challenging to even comb through.Given this experience, I’ve decided never to order my hair color through Amazon again. I suspect the possibility of tampering with the hair color kit I received, which has resulted in significant damage to my hair.

The blond colors don’t cover gray hair well
I purchased two blonde shades to put over my bleached hair and it came out great. The mask that comes with it feels great on my hair. It even lightened the roots a little bit. But the issue is the gray coverage, which is basically nonexistent. Maybe the dark colors cover gray hair better?

One of the worst box dyes I’ve ever used, esp for the price
There is very little I liked about this product. The formula was very thick so it was much harder to apply than thinner box dye formulas. Because of this I ended up using more product and wasn’t able to cover all my hair (for reference, my hair is above shoulders, below chin length, medium thickness). Even when my hair was much longer I didn’t have any problems covering all my hair with other box dyes.Next, the coverage. While it did dye my hair all over, my roots are a slighter different color than the rest of my hair (my roots are a dark blonde/light brunette, the rest of my hair has been box dyed copper, but it was faded. I love the color overall but it failed to make my roots the same color as the rest of my hair, when other box dyes have worked beautifully.Third, it left my hair extra dry and fried feeling. Granted, the conditioner did an okay job of making my hair feel better, but before the conditioner it felt awful, much worse than with other box dyes. And for all that the coverage wasn’t as good. My hair is now extra frizzy too. So I think I need to wait a few weeks to let it recover before I can redye it with a better product.Those are my main issues with it, but what makes them even worse is that this product is about double the price of other box dyes. I only got it because I needed it the next day and this was the only copper I liked that would get to me in time.As a side note, other reviewers said their products arrived damaged. Mine was not damaged at all, but it was shipped with just a label on the box, no other cardboard box. This probably makes it more likely to get damaged in transit, although I don’t know for sure that it always ships that way.